Resolved -
EOU IT has updated the authentication method used by WCOnline. Students and Learning Center staff should now be able to access the service as normal.
Please report any access issues to helpdesk@eou.edu.
Oct 7, 15:04 PDT
Identified -
The process that syncs EOU accounts to WCOnline has broken, causing all users to lose access to the service. EOU IT is working with WCOnline to resolve the issue and restore access.
Please reach out to writingcenter@eou.edu for any questions regarding scheduling on-campus tutoring.
Oct 6, 15:23 PDT
Resolved -
The most recent sync ran and shows minimal changes from the manual run at 11pm. We conclude that the sync is operating within parameters.
Oct 6, 06:48 PDT
Monitoring -
The issue was identified at 11am 10-3-2025, and has been patched as of 11:00pm 10-5-2025. We are turning the sync back on but continuing to monitor.
Oct 5, 23:34 PDT
Identified -
The Canvas sync from Banner will be offline until the issue is resolved.
Oct 2, 09:56 PDT
Resolved -
Sync has been patched
Sep 30, 11:22 PDT
Identified -
Request for change to role management between Banner and Canvas has been requested by the Registrar's office. Registration changes will not load into Canvas during this time.
Sep 30, 10:09 PDT