Banner Admin Pages down.
Incident Report for Eastern Oregon University
Resolved
This incident has been resolved.
Posted May 21, 2024 - 15:16 PDT
Monitoring
Good Afternoon All!
The problem seems to have been fixed by restarting banner. The Load Balancer looks like it was hung up and no longer responding.
At this time We believe the problem is resolved. After you clear your cookies and retry if it still isn't working, please submit a ticket to infosys@eou.edu.
Posted May 20, 2024 - 16:55 PDT
Investigating
Banner is currently Down for most people.
Most are getting the "Session Initialization Failed
Couldn't access remote session service." error. Clearing your cache/cookies is not fixing the current error.

We have a case with Ellucian open to look into the cause to get it restored asap. We'll update here as soon as we know more.

Recap: Only Banner Admin Pages are affected, all other services are working as expected at this time.
Posted May 20, 2024 - 14:56 PDT
This incident affected: Applications (Banner).