Monitoring - Looks like the issue has cleared, but we are continuing to monitor.
Feb 01, 2023 - 13:00 PST
Investigating - Hello,

We are seeing that jobs are not running Banner. Other Features appear to still be working, but job submissions and reports are not.

A ticket has been made with Ellucian to resolve the issue.

Feb 01, 2023 - 11:57 PST
Applications Partial Outage
Banner Partial Outage
Mountie Hub (Webster) Operational
DegreeWorks Operational
Millennium Fast Operational
AdAstra Scheduling Operational
Campus Loan Manager Server Operational
Laserfiche Repository Operational
Laserfiche Forms ? Operational
Data warehouse ? Operational
EAB Navigate ? Operational
Canvas LMS ? Operational
Technolutions Slate Operational
Servers & Services Operational
90 days ago
99.98 % uptime
EOU Main Website Operational
SalesForce (Ticketing System) Operational
IT Ticketing System Operational
Authentication / Log-On Services ? Operational
Campus File Storage ? Operational
DHCP Services Operational
DNS - Internal (On Campus) ? Operational
DNS - External (Off Campus) ? Operational
VMware Server Virtualization ? Operational
Axiom ? Operational
90 days ago
99.98 % uptime
Remote VPN Access ? Operational
Network Operational
Wi-Fi Operational
On-Campus Building Network Operational
Core Network Operational
Internet Provider (LinkOregon) Operational
Telephone Operational
EOU Internet Edge ? Operational
Google Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Google Calendar Operational
Google Apps Calendar Operational
Degraded Performance
Partial Outage
Major Outage
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 1, 2023

Unresolved incident: Banner Job Submissions - Down.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - Student and Finance Client refreshes have completed. Finaid Module had no issues so no later refresh was needed.
Jan 25, 09:25 PST
Investigating - Hello,
Fast's refresh process skipped launching the client (custom) data refresh this morning. Fast has been emailed about it and are looking into it. This means that the Finance, Student, and Finaid modules will need to manually refreshed. EOU Student Account custom module appears to be unaffected at this time.

Fast Student Client refresh has been started at 6am. Student Accounts and Finaid have not finished their refresh yet, and Finance Client refresh can start after one of those finishes.

We apologies for the disruption, and are doing what we can to minimize the delays.

Jan 25, 06:30 PST
Jan 24, 2023

No incidents reported.

Jan 23, 2023
Resolved - Fast Student refresh has been fixed and completed.
Jan 23, 14:20 PST
Monitoring - Confirmed that Fast Finance and Fast FinAid were not impacted by this issues only Fast Student. Fast Student Accounts is also refreshing at this time.

The refresh date will update as soon as the jobs are done running.

Jan 23, 11:06 PST
Update - Fast has found the code issue for the refresh and we have launched the Student Data refresh.
Jan 23, 10:53 PST
Identified - Hello,

Fast refresh for our custom data tables has not ran successfully. The data in Fast is up-to-date for baseline reports, but not the ones that IS has created for you.

A ticket is in with Fast right now for them to find the issue and for data to get refreshed as soon as possible.

Fast Live reports are not effected by this.

Jan 23, 10:31 PST
Jan 22, 2023

No incidents reported.

Jan 21, 2023
Completed - The scheduled maintenance has been completed.
Jan 21, 16:26 PST
Update - Clone update to Fast TEST - system is updating.
Fast PROD is under Window Maintenance operations.

Jan 21, 13:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 13:39 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 21, 13:37 PST
Scheduled - Updating Fast Prod to new DB server and Oracle installs
Jan 21, 13:37 PST
Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.