All Systems Operational
Applications Operational
90 days ago
100.0 % uptime
Today
Banner Operational
Mountie Hub (Webster) Operational
Millennium Fast Operational
AdAstra Scheduling Operational
DegreeWorks Operational
Campus Loan Manager Server Operational
SalesForce (CRM) Operational
90 days ago
100.0 % uptime
Today
Laserfiche Operational
90 days ago
100.0 % uptime
Today
Servers & Services Operational
90 days ago
100.0 % uptime
Today
EOU Main Website Operational
EOU People Website ? Operational
IT Ticketing System Operational
Authentication / Log-On Services ? Operational
Campus File Storage ? Operational
DHCP Services Operational
DNS - Internal (On Campus) ? Operational
DNS - External (Off Campus) ? Operational
VMware Server Virtualization ? Operational
Axiom ? Operational
90 days ago
100.0 % uptime
Today
Remote VPN Access ? Operational
Network Operational
Wi-Fi Operational
On-Campus Building Network Operational
Core Network Operational
Internet Provider (NERO) Operational
Telephone Operational
EOU Internet Edge ? Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Canvas LMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 19, 2021
Resolved - FAST Student Reporting has completed it's refresh and appears to be good to go. If you encounter any issues please submit a ticket to infosys@eou.edu and we will be happy to help.
Jan 19, 11:34 PST
Update - Currently FAST Student Accounts and Institutional Research have successfully refreshed and should be good to use again. Fast Student Reporting is still refreshing and unfortunately takes several hours to refresh due to the amount of data we store in it. We are still hopeful it will finish and will update again once the refresh has successfully completed.
Jan 19, 10:18 PST
Investigating - The data refreshes for FAST Student, Student Accounts, and Institutional Research all hung up over the holiday weekend, we have killed and restarted the data refreshes. We are hopeful they will finish without an issue but until they do the data will be out of date if you are needing data newer than January 15th.
Jan 19, 07:45 PST
Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021
Completed - The scheduled maintenance has been completed.
Jan 16, 17:00 PST
Update - We need to extend the maintenance at this time as work is still ongoing. No disruption should have occurred up to this point.
Jan 16, 14:58 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 13:00 PST
Scheduled - A maintenance window has been scheduled for Saturday, January 16, 2021, from 1 PM PST to 3 PM PST. During this maintenance, updates will be applied to a critical component of the EOU Campus network. Expect a brief (less than 5 minutes) disruption of online communications services sometime during the window. As with any maintenance work, there will be an elevated risk of further service disruption until the work is completed.

Updates will be provided here as the maintenance progresses.
Jan 15, 09:31 PST
Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021
Resolved - At 8:13 PM a critical component of the EOU network along with its backup failed due to an apparent software defect. This failure caused a connectivity outage between the EOU campus and the Internet. IT Staff responded and were able to resolve the issue by 8:38 PM. We believe the component is stable now but we will continue monitoring the situation.

EOU IT Staff will apply software updates to the component in a future scheduled maintenance window.
Jan 13, 20:00 PST
Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021
Completed - The scheduled maintenance has been completed.
Jan 6, 07:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 05:00 PST
Scheduled - Due to a backlog in syncing with Canvas, courses and sections are not aligned as expected with banner.

We will re-import all courses and sections according to Banner.

What does that mean? If the course was deleted in Banner, it will be deleted from Canvas. Sections will go back to their native course shell, until the cross listing file is processed. Students will be assigned to the sections based on the CRN, as it is in Banner.

This is only for the current Winter 2021 term. Future and Past courses will not be effected.

Goal is get students and faculty in the correct sections and courses.
Jan 5, 10:21 PST
Jan 5, 2021

No incidents reported.