All Systems Operational
Uptime over the past 90 days. View historical uptime.
Applications Operational
90 days ago
100.0 % uptime
Today
Banner Operational
Mountie Hub Operational
DegreeWorks Operational
Millennium Fast Operational
AdAstra Scheduling Operational
Campus Loan Manager Server Operational
Laserfiche Repository Operational
Laserfiche Forms ? Operational
Data warehouse ? Operational
Canvas LMS ? Operational
Technolutions Slate Operational
College Scheduler Operational
90 days ago
100.0 % uptime
Today
Servers & Services Operational
90 days ago
100.0 % uptime
Today
EOU Main Website Operational
SalesForce (Ticketing System) Operational
IT Ticketing System Operational
Authentication / Log-On Services ? Operational
Campus File Storage ? Operational
DHCP Services Operational
DNS - Internal (On Campus) ? Operational
DNS - External (Off Campus) ? Operational
VMware Server Virtualization ? Operational
Axiom ? Operational
90 days ago
100.0 % uptime
Today
Remote VPN Access ? Operational
my.EOU Portal ? Operational
90 days ago
100.0 % uptime
Today
Network Operational
Wi-Fi Operational
On-Campus Building Network Operational
Core Network Operational
Internet Provider (LinkOregon) Operational
Telephone Operational
EOU Internet Edge ? Operational
Google Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Google Calendar Operational
Google Apps Calendar Operational
IS Data Syncs Operational
90 days ago
100.0 % uptime
Today
EOU Canvas Sync ? Operational
90 days ago
100.0 % uptime
Today
EOU Slate Success Module ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Fast Update to 5.0.04.04 Sep 16, 2024 12:00-16:00 PDT
Fast will be installing their updates while employees are at convocation.
Posted on Sep 06, 2024 - 09:27 PDT
Past Incidents
Sep 13, 2024

No incidents reported today.

Sep 12, 2024
Slate Student Success Early Alert Form Updates
Completed - The scheduled maintenance has been completed.
Sep 12, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 17:00 PDT
Scheduled - EOU IT will be updating the Slate Student Success Early Alert form for improvements to the form beginning today at 5pm. Slate Student Success will still be accessible but the form will not submit so please refrain from using it until the maintenance is completed.
Sep 12, 12:46 PDT
Sep 11, 2024
Canvas Sync Change
Completed - The scheduled maintenance has been completed.
Sep 11, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 13:00 PDT
Scheduled - Canvas sync will be turned off while additions to the sync are made.

All sync changes can only happen after grades post and before the next term starts.
Sep 9, 14:52 PDT
Sep 10, 2024
Laserfiche Repository Server Maintenance
Completed - The update process is complete and some service disruptions that cropped up as a result have been addressed. All Laserfiche services should now be back up and running. Please contact the EOU IT Help Desk if you encounter any difficulties.
Sep 10, 07:27 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 06:00 PDT
Scheduled - On Tuesday, September 10, at 6 am Pacific time, Laserfiche Support and EOU IT will begin installing some minor version updates on the Laserfiche repository server. Some Laserfiche services may be unavailable for the duration of the update process. The updates are expected to be completed prior to 8 am.
Sep 9, 08:20 PDT
Sep 9, 2024

No incidents reported.

Sep 8, 2024
Wi-Fi Security Certificate Replacement
Completed - The scheduled maintenance has been completed.
Sep 8, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 08:00 PDT
Scheduled - The EOU campus Wi-Fi security certificate will be expiring later this month. EOU IT has scheduled the replacement of the expiring certificate for Sunday, September 8, at 8 am Pacific Time.

Once the new certificate has been installed, devices may need to forget the EOU network and reconnect.

Please reference the following KB articles for instructions:
How to forget a Wi-Fi network: https://kb.eou.edu/faq/how-to-forget-a-wi-fi-network
How to connect to the EOU Wi-Fi network: https://kb.eou.edu/faq/how-do-i-connect-to-the-eou-wi-fi-network
Sep 5, 16:35 PDT
Sep 7, 2024
Ellucian Product domain change as part of the Okta SSO transition
Completed - The scheduled maintenance has been completed.
Sep 7, 11:00 PDT
Update - Currently all services should be back up and operational other than Registration, we're working with Ellucian on it being too slow to be acceptable, we'll continue to troubleshoot it. Its up and available, but we might need to reboot it and/or make other changes, so it will remain in Maintenance mode for now.
Thank you for your patience.
Sep 7, 10:34 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 20:00 PDT
Scheduled - EOU and Ellucian have a large maintenance list planned as part of this. All Ellucian services will be down and unavailable for most of the maintenance window, 8pm on Friday until at least 8am on Saturday, but it may take a few hours longer to have all the services back up fully. This includes the my.EOU.edu portal, Banner, Mountie Hub, DegreeWorks and any service that depends on data from Banner.

This is a long outage window but it will be worth it, a number of the issues that have been plaguing us should be resolved by this maintenance period, if not solved completely, they should have less impact.
This includes:
- Stuck sessions requiring you to clear your cookies.
- Banner and self service page timeouts
- "Acknowledge Agreement" page where it gets stuck in a loop and you have to accept 6+times.
- fewer page redirects
Thank you for your patience and understanding.
Sep 4, 08:00 PDT
Sep 6, 2024
Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

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