Resolved -
OneLogin is now reporting the issue as fully resolved. Please contact the EOU IT Help Desk if you experience any further difficulties
Mar 21, 11:27 PDT
Monitoring -
OneLogin is now reporting that the issue is mitigated and they are seeing no further errors. We will continue to monitor for any lingering issues
Mar 21, 10:33 PDT
Investigating -
OneLogin is currently reporting degraded performance which is affecting the my.EOU portal at eou.onelogin.com. The login screen may be slow to load for users, but all user authentication to applications such as Mountie Hub and Canvas appear to still be working fine once a user has been able to login to the my.EOU portal. We will post additional information as it becomes available
Mar 21, 08:26 PDT
Resolved -
This incident has been resolved.
Mar 20, 16:30 PDT
Monitoring -
EAB has implemented a fix and the Navigate Staff site is working again, we will continue to monitor for a time to ensure it remains working.
Mar 20, 12:51 PDT
Investigating -
EAB Navigate for Staff is down, Navigate for Students is still working. EAB is aware of the issue and is working on resolving it.
Mar 20, 09:05 PDT