Resolved -
Student and Finance Client refreshes have completed. Finaid Module had no issues so no later refresh was needed.
Jan 25, 09:25 PST
Investigating -
Hello, Fast's refresh process skipped launching the client (custom) data refresh this morning. Fast has been emailed about it and are looking into it. This means that the Finance, Student, and Finaid modules will need to manually refreshed. EOU Student Account custom module appears to be unaffected at this time.
Fast Student Client refresh has been started at 6am. Student Accounts and Finaid have not finished their refresh yet, and Finance Client refresh can start after one of those finishes.
We apologies for the disruption, and are doing what we can to minimize the delays.
Jan 25, 06:30 PST
Resolved -
Fast Student refresh has been fixed and completed.
Jan 23, 14:20 PST
Monitoring -
Confirmed that Fast Finance and Fast FinAid were not impacted by this issues only Fast Student. Fast Student Accounts is also refreshing at this time.
The refresh date will update as soon as the jobs are done running.
Jan 23, 11:06 PST
Update -
Fast has found the code issue for the refresh and we have launched the Student Data refresh.
Jan 23, 10:53 PST
Identified -
Hello,
Fast refresh for our custom data tables has not ran successfully. The data in Fast is up-to-date for baseline reports, but not the ones that IS has created for you.
A ticket is in with Fast right now for them to find the issue and for data to get refreshed as soon as possible.
Fast Live reports are not effected by this.
Jan 23, 10:31 PST