All Systems Operational
Applications Operational
90 days ago
100.0 % uptime
Today
Banner Operational
Mountie Hub Operational
DegreeWorks Operational
Millennium Fast Operational
AdAstra Scheduling Operational
Campus Loan Manager Server Operational
Laserfiche Repository Operational
Laserfiche Forms ? Operational
Data warehouse ? Operational
EAB Navigate ? Operational
Canvas LMS ? Operational
Technolutions Slate Operational
College Scheduler Operational
90 days ago
100.0 % uptime
Today
Servers & Services Operational
90 days ago
100.0 % uptime
Today
EOU Main Website Operational
SalesForce (Ticketing System) Operational
IT Ticketing System Operational
Authentication / Log-On Services ? Operational
Campus File Storage ? Operational
DHCP Services Operational
DNS - Internal (On Campus) ? Operational
DNS - External (Off Campus) ? Operational
VMware Server Virtualization ? Operational
Axiom ? Operational
90 days ago
100.0 % uptime
Today
Remote VPN Access ? Operational
EOU Canvas Sync ? Operational
my.EOU Portal ? Operational
90 days ago
100.0 % uptime
Today
Network Operational
Wi-Fi Operational
On-Campus Building Network Operational
Core Network Operational
Internet Provider (LinkOregon) Operational
Telephone Operational
EOU Internet Edge ? Operational
Google Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Google Calendar Operational
Google Apps Calendar Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 27, 2024

No incidents reported today.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024
Resolved - This incident has been resolved.
May 21, 15:16 PDT
Monitoring - Good Afternoon All!
The problem seems to have been fixed by restarting banner. The Load Balancer looks like it was hung up and no longer responding.
At this time We believe the problem is resolved. After you clear your cookies and retry if it still isn't working, please submit a ticket to infosys@eou.edu.

May 20, 16:55 PDT
Investigating - Banner is currently Down for most people.
Most are getting the "Session Initialization Failed
Couldn't access remote session service." error. Clearing your cache/cookies is not fixing the current error.

We have a case with Ellucian open to look into the cause to get it restored asap. We'll update here as soon as we know more.

Recap: Only Banner Admin Pages are affected, all other services are working as expected at this time.

May 20, 14:56 PDT
May 20, 2024
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Resolved - All network services should now be restored in Alikut Hall. Please contact the EOU IT Help Desk if you continue to experience any difficulties in the building
May 17, 09:34 PDT
Investigating - The Alikut Hall network has been offline since about 8 am, affecting all communications systems in the building. A tech is on site restoring services. Restoration is expected to be complete before 9:30 am.

Initial investigation points to a power failure of some sort - likely a failing battery backup system. This caused a critical device to lose its configuration.

The configuration is being restored from backup, and a new battery will be installed as soon as possible.

May 17, 09:01 PDT
May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.