All Systems Operational
Applications Operational
90 days ago
99.89 % uptime
Today
Banner Operational
Mountie Hub Operational
DegreeWorks Operational
Millennium Fast Operational
AdAstra Scheduling Operational
Campus Loan Manager Server Operational
Laserfiche Repository Operational
Laserfiche Forms ? Operational
Data warehouse ? Operational
Canvas LMS ? Operational
Technolutions Slate Operational
College Scheduler Operational
90 days ago
99.89 % uptime
Today
Servers & Services Operational
90 days ago
100.0 % uptime
Today
EOU Main Website Operational
SalesForce (Ticketing System) Operational
IT Ticketing System Operational
Authentication / Log-On Services ? Operational
Campus File Storage ? Operational
DHCP Services Operational
DNS - Internal (On Campus) ? Operational
DNS - External (Off Campus) ? Operational
VMware Server Virtualization ? Operational
Axiom ? Operational
90 days ago
100.0 % uptime
Today
Remote VPN Access ? Operational
my.EOU Portal ? Operational
90 days ago
100.0 % uptime
Today
Network Operational
Wi-Fi Operational
On-Campus Building Network Operational
Core Network Operational
Internet Provider (LinkOregon) Operational
Telephone Operational
EOU Internet Edge ? Operational
Google Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Google Calendar Operational
Google Apps Calendar Operational
IS Data Syncs Operational
90 days ago
100.0 % uptime
Today
EOU Canvas Sync ? Operational
90 days ago
100.0 % uptime
Today
EOU Slate Success Module ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Laserfiche v12 Feb 10, 2025 05:00-10:00 PST
IT will be upgrading Laserfiche to version 12 on February 10th from 5:00 AM to 10:00 AM. This update includes enhancements to the user interface. A demo of the new features is available through Laserfiche’s guide https://doc.laserfiche.com/laserfiche.documentation/12/userguide/en-us/content/intro-laserfiche-12-2024h2.htm
Posted on Feb 03, 2025 - 10:31 PST
Past Incidents
Feb 8, 2025

No incidents reported today.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025
Resolved - Fast Prod is up and running again. After a server reboot services came back online.
Feb 4, 14:32 PST
Investigating - Fast is currently down due to authentication issues. EOU and Fast are working on resolving the issue.
Feb 4, 13:14 PST
Resolved - Ellucian has made adjustments and IS has confirmed that Banner is loading.
Feb 4, 10:26 PST
Update - There are reports that Mountie Hub is being impacted, but not the Ellucian Portal the my EOU Portal.
Feb 4, 09:22 PST
Investigating - Banner authentication services are not working correctly. If you had a session open before 8:30 Banner will remain open, but we are currently not able to open new sessions. An outage ticket has been made with Ellucian Support.
Feb 4, 09:11 PST
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025
Completed - The scheduled maintenance has been completed.
Feb 1, 09:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 08:00 PST
Scheduled - We will be applying routine updates to EOU's main public (eou.edu) and intranet (intranet.eou.edu) websites at 8 AM on Saturday February 1. We expect the maintenance to last no longer than an hour. No site outages are expected. We will provide updates as necessary
Jan 30, 11:29 PST
Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025
Completed - The remaining servers have been upgraded. No major issues have been detected during post-upgrade testing. Please submit an IT case if you experience any new WiFi issues after today.
Jan 25, 12:27 PST
Update - The first stage of the upgrade is complete: one third of the servers involved have been upgraded to the target software version. We have prioritized the upgraded server for authentication requests, and we will allow this to run overnight to make sure we have not introduced any major issues. Any noticeable disruptions, barring a complete system crash, should have occurred already (or should continue going forward). Please submit an IT support case if you are experiencing issues trying to connect to the WiFi.
Jan 24, 22:12 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 17:00 PST
Scheduled - Maintenance has been scheduled for EOU Wireless Authentication Services.

A complete system software upgrade will be performed, starting Friday after 5pm. The maintenance will take several hours, and some minimal disruption is expected during the upgrade. While the upgrade is expected to take several hours on Friday Evening, the entire maintenance window has been reserved to account for unexpected issues that may arise.

The upgrade process takes system redundancy into account, meaning that if all goes well, EOU Wi-Fi users should not notice anything out of the ordinary during the upgrade.

Possible noticeable disruptions are:
- During a critical period during the process, the system database will be set to read-only mode. This should only prevent the registration of new EOU-Guest user accounts and devices. This will be unavoidable, and this service will become available after the upgrade has been completed.
- The upgrade will "roll" across a cluster of several servers. Some authentication requests may take longer than expected, or need to be retried during this process.
- In the unlikely event that the process needs to be rolled back or re-started, the system will be more likely to experience a temporary outage.

Updates will be posted as more information becomes available.

Jan 22, 09:23 PST