Laserfiche Forms are getting stuck
Investigating - Laserfiche Forms are occasionally getting stuck when progressing through their workflows. This is also causing email notifications from Laserfiche Forms to fail. EOU IT is working with our support contact to identify and resolve the issue.
Jul 01, 2025 - 14:05 PDT
Uptime over the past 90 days. View historical uptime.
Applications Degraded Performance
90 days ago
100.0 % uptime
Today
Banner Operational
Mountie Hub Operational
DegreeWorks Operational
Millennium Fast Operational
AdAstra Scheduling Operational
Campus Loan Manager Server Operational
Laserfiche Repository Operational
Laserfiche Forms ? Degraded Performance
Data warehouse ? Operational
Canvas LMS ? Operational
Technolutions Slate Operational
Zoom Zoom Meetings ? Operational
College Scheduler Operational
90 days ago
100.0 % uptime
Today
Servers & Services Operational
90 days ago
100.0 % uptime
Today
EOU Main Website Operational
SalesForce (Ticketing System) Operational
IT Ticketing System Operational
Authentication / Log-On Services ? Operational
Campus File Storage ? Operational
DHCP Services Operational
DNS - Internal (On Campus) ? Operational
DNS - External (Off Campus) ? Operational
VMware Server Virtualization ? Operational
Axiom ? Operational
90 days ago
100.0 % uptime
Today
Remote VPN Access ? Operational
my.EOU Portal ? Operational
90 days ago
100.0 % uptime
Today
Network Operational
Wi-Fi Operational
On-Campus Building Network Operational
Core Network Operational
Internet Provider (LinkOregon) Operational
Telephone Operational
EOU Internet Edge ? Operational
Google Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Google Calendar Operational
Google Apps Calendar Operational
IS Data Syncs Operational
90 days ago
100.0 % uptime
Today
EOU Canvas Sync ? Operational
90 days ago
100.0 % uptime
Today
EOU Slate Success Module ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Network Maintenance Jul 7, 2025 16:00-19:00 PDT

Network maintenance has been scheduled.

During the maintenance, network services in the following locations may be disrupted briefly:
* Badgley Hall, First Floor, West Wing - All Network Services (Ethernet, WiFi, Telephones)
* Badgley Hall, Second and Third Floors, West Wing - WiFi

Updates will be posted as more information becomes available.
Posted on Jul 01, 2025 - 14:47 PDT
Jul 1, 2025

Unresolved incident: Laserfiche Forms are getting stuck.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Network Maintenance
Completed - The maintenance has been completed, all services appear to be healthy, and no further disruptions are expected at this time.
Jun 27, 14:11 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 13:00 PDT
Scheduled - Network maintenance has been scheduled.

During the maintenance, network service in the following locations may be disrupted briefly:
* Badgley Hall, First Floor, West Wing

Updates will be posted as more information becomes available.
Jun 23, 16:42 PDT
IT Ticketing System messaging delayed
Resolved - Salesforce believes they have resolved the issue and are monitoring to make sure it will not reoccur. EOU IT tickets that were submitted yesterday (June 26th) have started coming in to the IT Ticketing System.

Due to staffing shortages and Mountaineer Day, you may still experience delays in receiving support for submitted tickets. EOU IT thanks you for your patience as we work through the backlogged requests.
Jun 27, 09:03 PDT
Update - Tickets and responses submitted directly through the IT Support Portal are not affected by this issue. If your support request is urgent, please submit a ticket through the Support Portal here: https://support.eou.edu/
Jun 26, 16:51 PDT
Identified - An upstream Salesforce issue is causing the EOU IT Ticketing System to experience major delays with receiving new tickets or ticket responses sent through email. Users may experience delays in receiving EOU IT support until the issue is resolved.
Jun 26, 16:21 PDT
Jun 26, 2025
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025
Canvas Sync Change June 17th
Completed - The scheduled maintenance has been completed.
Jun 17, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 12:30 PDT
Scheduled - case 214789 - Changes for Masters of Social Work to be in it's own subaccount. case 214866 - Custom course sync for on campus orientation.
Grades are due at 12pm, and this update will start 30 minutes after.
Jun 4, 13:03 PDT
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