All Systems Operational
Applications Operational
90 days ago
100.0 % uptime
Today
Banner Operational
Mountie Hub (Webster) Operational
Millennium Fast Operational
AdAstra Scheduling Operational
DegreeWorks Operational
Campus Loan Manager Server Operational
SalesForce (CRM) Operational
90 days ago
100.0 % uptime
Today
Laserfiche Operational
90 days ago
100.0 % uptime
Today
Servers & Services Operational
90 days ago
100.0 % uptime
Today
EOU Main Website Operational
EOU People Website ? Operational
IT Ticketing System Operational
Authentication / Log-On Services ? Operational
Campus File Storage ? Operational
DHCP Services Operational
DNS - Internal (On Campus) ? Operational
DNS - External (Off Campus) ? Operational
VMware Server Virtualization ? Operational
Axiom ? Operational
90 days ago
100.0 % uptime
Today
Remote VPN Access ? Operational
Network Operational
Wi-Fi Operational
On-Campus Building Network Operational
Core Network Operational
Internet Provider (NERO) Operational
Telephone Operational
EOU Internet Edge ? Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Canvas LMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 14, 2020

No incidents reported today.

Aug 13, 2020

No incidents reported.

Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020
Completed - The scheduled maintenance has been completed.
Aug 8, 09:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 08:00 PDT
Scheduled - The security certificate for the EOU WiFi network is expiring in late August. Maintenance has been scheduled in order to replace the expiring certificate with a new one. Connectivity to the EOU WiFi network may be disrupted during the maintenance.

After the new certificate has been installed, devices may need to forget the EOU network and reconnect.

Please refer to these KB articles for instructions:
- https://kb.eou.edu/faq/how-to-forget-a-wi-fi-network
- https://kb.eou.edu/faq/how-do-i-connect-to-the-eou-wi-fi-network
Aug 6, 14:01 PDT
Aug 7, 2020
Completed - The scheduled maintenance has been completed.
Aug 7, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 08:00 PDT
Scheduled - Hello,

Fast will be installing their latest updates to EOU's Fast Reporting system. During this time Fast will be unstable.

Sincerely
EOU IS
Jun 25, 10:24 PDT
Aug 6, 2020
Resolved - The issue appears to have been completely resolved at this time.
Aug 6, 13:45 PDT
Monitoring - We have been notified by the provider that most services have been restored at this time. We will continue to monitor the situation and provide updates if anything changes.
Aug 6, 12:26 PDT
Investigating - We are aware of the issue and are working with the telephone service provider for a resolution. The problem appears to be affecting other customers as well. Detailed status information can be found at https://status.noctel.com/
Aug 6, 09:35 PDT
Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020
Postmortem - Read details
Aug 2, 00:43 PDT
Completed - The scheduled maintenance has been completed.
Aug 1, 20:00 PDT
Update - Scheduled maintenance is still in progress and is taking longer than anticipated. The maintenance window has been increased to 36 hours.
Jul 31, 19:52 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 08:00 PDT
Update - Hello,

Please take note that the scheduled upgrade of the Fast Prod Windows Server Operating System. has been moved from July 24th to July 31st.

While the upgrade is in progress Fast will be unstable (slow), and will require the server to reboot.

We anticipate about a 24hr window to get the upgrade completed.

Sincerely
EOU IT
Jul 9, 09:55 PDT
Scheduled - Hello,

Infrastructure will be upgrading the Fast Prod Windows Server Operating System. While the upgrade is in progress Fast will be unstable (slow), and will require the server to reboot.

We anticipate about a 24hr window to get the upgrade completed.

Sincerely
EOU IT
Jun 25, 10:20 PDT
Jul 31, 2020