All Systems Operational
Applications Operational
90 days ago
100.0 % uptime
Today
Banner Operational
Mountie Hub (Webster) Operational
Millennium Fast Operational
AdAstra Scheduling Operational
DegreeWorks Operational
Campus Loan Manager Server Operational
SalesForce (CRM) Operational
90 days ago
100.0 % uptime
Today
Servers & Services Operational
90 days ago
100.0 % uptime
Today
EOU Main Website Operational
IT Ticketing System Operational
Authentication / Log-On Services ? Operational
Campus File Storage ? Operational
DHCP Services Operational
DNS - Internal (On Campus) ? Operational
DNS - External (Off Campus) ? Operational
VMware Server Virtualization ? Operational
Axiom ? Operational
90 days ago
100.0 % uptime
Today
Remote VPN Access ? Operational
Network Operational
Wi-Fi Operational
On-Campus Building Network Operational
Core Network Operational
Internet Provider (NERO) Operational
Telephone Operational
EOU Internet Edge ? Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Canvas LMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jan 17, 2020

No incidents reported today.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020
Resolved - We have monitored the issue over night and we are confident that the solution put in place has resolved any outlying issues. Please let the IT Department know if you notice any unusual behavior with EOU's IT systems, or if you have any questions or comments about this outage.
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EOU IT
Jan 12, 08:39 PST
Monitoring - We have identified the possible VMware and networking issue and have put a solution in place. The hardware reporting the issues is back in full working order and we hope will no longer be a troublemaker. We will continue to monitor the situation and make sure it's back at 100%.

Thank you for your patience as we worked through this minor disruption.
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EOU IT
Jan 11, 13:05 PST
Update - We are continuing to investigate the root cause of the issue and will update this status incident as we know more. We have narrowed it down a bit and should have more information shortly. Thank you for your patience,
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EOU IT
Jan 11, 10:34 PST
Investigating - At 8:22am we were notified via our automated systems that there was networking or server related connectivity issues. We are currently still investigating what, if any, systems were effected.

We will keep you posted as more information is gathered.
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EOU IT
Jan 11, 08:38 PST
Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020
Completed - The scheduled maintenance has been completed.
Jan 6, 07:41 PST
Verifying - Verification is currently underway for the maintenance items.
Jan 3, 08:50 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 2, 09:34 PST
Scheduled - SMS Magic would be finishing some updates on our Salesforce production environment, ability to send SMS to a contact will be turn off or might be not working/showing on your screen in Salesforce until these updates have completed.

Any incoming texts from students are going to continue to come-in during the maintenance, we wont lost any text from them but notification might not come thru, we suggest checking your contacts for the next 2 days to see if they have respond if you are waiting for an answer.

There is a data migration that will be done overnight after work ours and would be completed next day in the morning, until this is done you might not see all the text history in contacts but we assure you that this information is not lost.


If you have any questions please submit a ticket and we will be glad to help you.
Jan 2, 09:33 PST
Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.