Monitoring - We believe the issue causing options to not be displayed in the filters to be resolved, and the filters should be operating normally now.
We believe the issue causing reports to disappear from users' view has been resolved, which should prevent this from occurring again. However, we are still working on restoring the permissions that were removed by the initial problem occurring, meaning users may not see the reports back in their menus yet. Barring any unforeseen events, we will provide a final update to this incident when we believe those permissions to be restored.
May 28, 2026 - 10:24 PDT
We believe the issue causing reports to disappear from users' view has been resolved, which should prevent this from occurring again. However, we are still working on restoring the permissions that were removed by the initial problem occurring, meaning users may not see the reports back in their menus yet. Barring any unforeseen events, we will provide a final update to this incident when we believe those permissions to be restored.
May 28, 2026 - 10:24 PDT
Update - We are continuing to investigate the FAST Finance issue. It turned out that FAST had not made any changes to report access, and this was a result of a problem within the system. We believe the cause of the reports going missing has been identified and resolved such that no further changes will occur, but we are still working on trying to restore access.
FAST and EOU InfoSys are still seeking a definite cause of the filter problem.
May 27, 2026 - 17:10 PDT
FAST and EOU InfoSys are still seeking a definite cause of the filter problem.
May 27, 2026 - 17:10 PDT
Investigating - EOU's FAST reporting system is experiencing a partial outage (degraded performance and unavailability of some reports).
We believe the issue to be contained to the Finance Module.
Initially, we received reports of a problem with some of the baseline filters (FUND and ORG for sure) not populating with data appropriately. Because this was a baseline issue, EOU IT InfoSys had to reach out to FAST Customer Support. In the process of troubleshooting the issue it seems FAST has had to temporarily adjust some permissions, which is causing some reports to become unavailable to some users. FAST is working to correct this issue, but at this time the reason for the permissions change is unknown.
May 26, 2026 - 08:30 PDT
We believe the issue to be contained to the Finance Module.
Initially, we received reports of a problem with some of the baseline filters (FUND and ORG for sure) not populating with data appropriately. Because this was a baseline issue, EOU IT InfoSys had to reach out to FAST Customer Support. In the process of troubleshooting the issue it seems FAST has had to temporarily adjust some permissions, which is causing some reports to become unavailable to some users. FAST is working to correct this issue, but at this time the reason for the permissions change is unknown.
May 26, 2026 - 08:30 PDT
Applications
Degraded Performance
Banner
Operational
Mountie Hub
Operational
DegreeWorks
Operational
Millennium Fast
Degraded Performance
AdAstra Scheduling
Operational
Campus Loan Manager Server
Operational
Laserfiche Repository
Operational
Laserfiche Forms
Operational
Data warehouse
Operational
Canvas LMS
Operational
Technolutions Slate
Operational
Zoom Zoom Meetings
Operational
College Scheduler
Operational
WCOnline Tutoring
Operational
Servers & Services
Operational
EOU Main Website
Operational
SalesForce (Ticketing System)
Operational
IT Ticketing System
Operational
Authentication / Log-On Services
Operational
Campus File Storage
Operational
DHCP Services
Operational
DNS - Internal (On Campus)
Operational
DNS - External (Off Campus)
Operational
VMware Server Virtualization
Operational
Axiom
Operational
Remote VPN Access
Operational
my.EOU Portal
Operational
Network
Operational
Wi-Fi
Operational
On-Campus Building Network
Operational
Core Network
Operational
Internet Provider (LinkOregon)
Operational
Telephone
Operational
EOU Internet Edge
Operational
Google
Operational
Google Apps Gmail
Operational
Google Apps Drive
Operational
Google Apps Google Calendar
Operational
Google Apps Calendar
Operational
IS Data Syncs
Operational
EOU Canvas Sync
Operational
EOU Slate Success Module
Operational
EOU Campus Power
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.