All Systems Operational
Uptime over the past 90 days. View historical uptime.
Applications Operational
Banner   Operational
Webster   Operational
Millennium Fast   Operational
AdAstra Scheduling   Operational
DegreeWorks   Operational
Campus Loan Manager Server   Operational
Servers & Services Operational
90 days ago
97.87 % uptime
Today
EOU Main Website   Operational
IT Ticketing System   Operational
Authentication / Log-On Services   ? Operational
Campus File Storage   ? Operational
DHCP Services   Operational
DNS - Internal (On Campus)   ? Operational
DNS - External (Off Campus)   ? Operational
VMware Server Virtualization   ? Operational
Axiom   Operational
90 days ago
97.87 % uptime
Today
Network Operational
Wi-Fi   Operational
On-Campus Building Network   Operational
Core Network   Operational
Internet Provider (NERO)   Operational
Telephone   Operational
Google Apps Gmail   Operational
Google Apps Drive   Operational
Canvas LMS   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 16, 2018

No incidents reported today.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018
Campus-Wide Power Outage
Resolved - We believe the majority of the issues related to the overnight power outage have been resolved. Thank you for your patience.
Nov 9, 15:57 PST
Update - Main power was restored at 4:20 am on campus. We are continuing to monitor services.
Nov 9, 04:26 PST
Monitoring - The EOU Campus lost power at approximately 2:38 am this morning.

The server and core network infrastructure stayed online, but several buildings completely lost power (and network and telephone service) during the outage. We are hopeful the power will be restored soon. We expect that there may be some remaining issues affecting various areas around campus once the power comes back on.

Please submit a ticket or give the helpdesk a call if you are experiencing any new issues that a reboot doesn't fix.

helpdesk@eou.edu
541-962-3111
Nov 9, 03:53 PST
Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018
Campus Storage Performance Issues
Resolved - The issue has been resolved and storage performance appears to be back to normal.

Please let helpdesk@eou.edu know if you experience any issues or have any questions. Thank you for your patience.
Nov 6, 17:11 PST
Investigating - Campus shared storage is experiencing some performance issues at this time, which may or may not be noticeable to individual users. We are working with our storage vendor to resolve the issues, and are attempting to avoid or minimize any disruption in service. We will post updates to this page as the work progresses.

Please let helpdesk@eou.edu know if you experience any issues or have any questions. Thank you for your patience.
Nov 6, 15:37 PST
Nov 5, 2018
Campus Storage Server Upgrades
Completed - The scheduled maintenance has been completed.
Nov 5, 22:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 19:30 PST
Scheduled - We will be performing required firmware updates to our core storage servers this evening, starting at 7:30 PM. This should take less than 3 hours. There should be minimal to no downtime on end-user computers or services. We will post updates to this page as the work progresses.

Please let helpdesk@eou.edu know if you experience any issues or have any questions. Thank you for your patience
---
EOU IT
Nov 5, 15:48 PST
Nov 4, 2018

No incidents reported.

Nov 3, 2018
Network Issues - Pierce Library
Resolved - The incident appears to be resolved at this time.
Nov 3, 16:22 PDT
Monitoring - The fix has been implemented, and we are monitoring the system for errors.
Nov 3, 15:08 PDT
Update - We are continuing to work to resolve the issue. The work is roughly 75% complete at this time.
Nov 3, 14:36 PDT
Identified - An issue has been identified affecting a portion of the Pierce Library building network. We are working to resolve the issue with as little downtime as possible, however due to the nature of the issue, a partial outage will occur.

Network service in the following locations may be disrupted briefly:
* Partial outages of the Pierce Library wired network will occur (including some telephones within the building)
* Partial outages of the Pierce Library wireless network will occur

Updates will be posted as more information becomes available.
Nov 3, 11:58 PDT
Nov 2, 2018

No incidents reported.

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