Banner Outage

Incident Report for Eastern Oregon University

Resolved

This incident has been resolved.
Posted Aug 22, 2023 - 16:30 PDT

Update

We are continuing to monitor for any further issues.
Posted Aug 22, 2023 - 13:36 PDT

Monitoring

The issue appears to be resolved but we are continuing to monitor it, if you encounter the error log out and then back in, if the error still does not go away please submit a ticket to infosys@eou.edu and let us know.
Posted Aug 22, 2023 - 13:36 PDT

Investigating

We have received tickets that users are experiencing Session Initialization Failed errors when trying to navigate to pages in Banner. We are able to replicate the error and have submitted a ticket to Ellucian Cloud to get this resolved. We will update when we know more.

Mountie Hub remains up and working.
Posted Aug 22, 2023 - 10:01 PDT
This incident affected: Applications (Banner).