Ellucian Product domain change as part of the Okta SSO transition
Scheduled Maintenance Report for Eastern Oregon University
Completed
The scheduled maintenance has been completed.
Posted Sep 07, 2024 - 11:00 PDT
Update
Currently all services should be back up and operational other than Registration, we're working with Ellucian on it being too slow to be acceptable, we'll continue to troubleshoot it. Its up and available, but we might need to reboot it and/or make other changes, so it will remain in Maintenance mode for now.
Thank you for your patience.
Posted Sep 07, 2024 - 10:34 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 06, 2024 - 20:00 PDT
Scheduled
EOU and Ellucian have a large maintenance list planned as part of this. All Ellucian services will be down and unavailable for most of the maintenance window, 8pm on Friday until at least 8am on Saturday, but it may take a few hours longer to have all the services back up fully. This includes the my.EOU.edu portal, Banner, Mountie Hub, DegreeWorks and any service that depends on data from Banner.

This is a long outage window but it will be worth it, a number of the issues that have been plaguing us should be resolved by this maintenance period, if not solved completely, they should have less impact.
This includes:
- Stuck sessions requiring you to clear your cookies.
- Banner and self service page timeouts
- "Acknowledge Agreement" page where it gets stuck in a loop and you have to accept 6+times.
- fewer page redirects
Thank you for your patience and understanding.
Posted Sep 04, 2024 - 08:00 PDT
This scheduled maintenance affected: Applications (Banner, Mountie Hub, DegreeWorks, College Scheduler) and Servers & Services (Axiom, my.EOU Portal).