EAB Navigate Login issues

Incident Report for Eastern Oregon University

Resolved

This incident has been resolved.
Posted Nov 30, 2021 - 07:15 PST

Monitoring

EAB is still investigating why it happened, and how to prevent it.
Posted Nov 29, 2021 - 11:52 PST

Identified

Login access has been restored. EAB is still investigating why it happened, and how to prevent it.
Posted Nov 29, 2021 - 09:40 PST

Investigating

Hello,

EAB Navigate has miss-loaded the role assignments for some users. This is preventing some users from logging into the system. We are waiting on EAB to fix their import and restore access for those users.

Sincerely
IS Team
Posted Nov 29, 2021 - 08:36 PST