SMS Magic Update
Scheduled Maintenance Report for Eastern Oregon University
Completed
The scheduled maintenance has been completed.
Posted Jan 06, 2020 - 07:41 PST
Verifying
Verification is currently underway for the maintenance items.
Posted Jan 03, 2020 - 08:50 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 02, 2020 - 09:34 PST
Scheduled
SMS Magic would be finishing some updates on our Salesforce production environment, ability to send SMS to a contact will be turn off or might be not working/showing on your screen in Salesforce until these updates have completed.

Any incoming texts from students are going to continue to come-in during the maintenance, we wont lost any text from them but notification might not come thru, we suggest checking your contacts for the next 2 days to see if they have respond if you are waiting for an answer.

There is a data migration that will be done overnight after work ours and would be completed next day in the morning, until this is done you might not see all the text history in contacts but we assure you that this information is not lost.


If you have any questions please submit a ticket and we will be glad to help you.
Posted Jan 02, 2020 - 09:33 PST
This scheduled maintenance affected: Applications (SalesForce (CRM)).